| McNair: #1 in Customer Service |
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| Written by Administrator |
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NEED our Expert Customer Service (click) We'll be glad to help you with your lot selection and special discounted building plans. Get us involved early, and we can help you evaluate your land for proper drainage, soil conditions, and flood elevations, all of which can greatly affect the costs of your home and provides timely value engineering for site and design considerations. We're there with you during the selection process and we make it as painless as possible and even fun. With David McNair's engineering and design experience, you benefit with our company's up-front review of the project without investing any financial resources. David's preliminary review process includes not only land considerations, but the practical aspects of the design, avoidance of conflicts and problems in designs, and value engineering of products and design. Our long-time relationships with local architects provide substantial savings when using their services. Make sure you talk to us first to avail yourself with big savings. COMMUNICATION: We know that communication is very important to the success of every endeavor where a partnership exists. Building a home is that kind of partnership. We have made home pages available for customers desiring a regular update of home construction progress. We post progress updates, selections, and pictures of the home as it is being built. We know this is especially comforting to those overseas clients, out-of-town clients, or traveling customers needing that additional communication connection. For those clients not on the internet, we send picture updates, and use traditional communications networks to insure a comfortable and thorough communication process. COMMITMENT: David McNair has made the commitment to provide a first class professional staff, and a quality and value oriented group of subcontractors and suppliers. Because of his commitment in people, David has built a solid company providing a superior product and a level of communication which makes the building process consistently enjoyable and smooth for the customer. Our staff consists of people able to provide services throughout the process, from the evaluation of the lot purchase, design, selections, coordination, construction, maintenance, and warranty service. With our years of experience in construction and working with people, we have learned how to take the bumps out of the process. Our commitment is to value, quality, and customer satisfaction.
TO SEE MORE MENUS ON THIS SITE.... PLEASE REGISTER AND LOG-IN. TIMING & SCHEDULES: Our company has always considered scheduling a vital and important part of a successful project. Mr. McNair has provided his expertise in the area of scheduling to many large projects around the country and has implemented those same techniques to the day-to-day activity scheduling required for us to be successful. Weekly production meetings are a requirement for all staff members to start the week. Each schedule is reviewed in detail and important long-term and short-term milestones identified and discussed each early Monday meeting. Not only are construction schedules reviewed, but customer service has always been a part of the weekly reviews and will always remain as important to us as it is to our customers. Our schedules will be specific and accurate. Milestone dates for the complete design, design revisions, design approvals, construction starts, completions, and owner move-in will be set to allow for proper planning and minimize owner anxiety . We'll be specific regarding the owner decision dates and move-in dates while providing some flexibility to help you in your planning. Here's an example of our scheduling systems we've been using for many years (note: some details are not shown in example):VALUE :
We have an extensive written warranty and maintenance manual for all of our homes and more importantly, we're there to insure your maintenance and warranty needs are met to your satisfaction. You're never left out there without our assistance. Our service and warranty coordinator and other service personnel are a big part of our company's success. Most of our clients discover our company through word of mouth because of our quality reputation and our commitment to properly complete and service the home after completion. DESIGN QUALITY :
Our commitment is to customer satisfaction. |







